The KYOOL service is a personalized subscription and video-on-demand service providing access to movies, series, and programs ("KYOOL Content") streamed over the Internet and application. The service is published by the company S.A.R.L. INDÉPENDANCE PROD (hereinafter referred to as "the Company").
1.1. Duration and Renewal: Your subscription will continue until terminated. Unless you cancel before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method.
1.2. Payment Methods: You must provide a valid payment method. If a payment is not successfully settled (due to expiration, insufficient funds, or otherwise), we may suspend your access to the service until a valid payment method is provided.
1.3. Cancellation: You can cancel your subscription at any time via the "Profile" or "Account" tab. You will continue to have access to the service through the end of your billing period. Payments are non-refundable, and no credits are provided for partially used periods.
1.4. Price Changes: We may change our subscription plans and prices from time to time; however, any price changes will apply no earlier than 30 days following notice to you.
1.5. Rates and VAT: Subscription rates are displayed inclusive of all taxes (TTC), including VAT at the rate applicable in your country of residence on the day of registration. The Company reserves the right to modify its rates following a minimum notice period of 30 days.
2.1. Age Requirement: You must be 18 years of age (or the age of majority in your jurisdiction) to subscribe. Minors may only use the service under the supervision of an adult through a primary account holder's account.
2.2. Personal Use: The service and any content viewed through the service are for your personal and non-commercial use only. Sharing your account with individuals outside of your household is prohibited.
2.3. Territories and Distribution: * Korean programs are accessible in: France, Belgium, Switzerland, Luxembourg, Monaco, Andorra, and French Overseas Territories (DOM-TOM).
The most recent programs are also accessible in: Spain, Italy, Canada, United Kingdom, Portugal, and the Netherlands.
All other programs are available worldwide.
Available content may vary by geographic location and according to the licenses held by the Company.
2.4. Devices: The number of devices on which you may simultaneously watch content depends on your subscription plan (specified in your "My Subscriptions" section).
3.1. Limited Rights: We grant you a limited, non-exclusive, non-transferable right to access the KYOOL Service and view KYOOL Content. No right, title, or interest shall be transferred to you.
3.2. Prohibitions: You agree not to:
Archive, reproduce, distribute, modify, display, publish, or sell KYOOL content.
Circumvent any technical protection measures (DRM).
Use any robots, scrapers, or other automated means to access the Service.
Record, capture, or download the content by any means whatsoever.
3.3. Sanctions: We reserve the right to terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.
4.1. Display Quality: A connection speed of 1 Mbit/s is required for Standard Definition (SD). For an optimal experience in High Definition (HD/Full HD), a speed of 5 to 10 Mbit/s is recommended. Internet connection charges are your responsibility. The Company shall not be held liable for the quality, stability, or speed of the user's internet connection. Access to the Service depends solely on the performance of the network provided by the user's internet service provider (ISP). The Company disclaims all responsibility for any interruptions, buffering, or display degradation caused by network failure or insufficient bandwidth.
4.2. Third-Party Software: The KYOOL service utilizes third-party software solutions. By using the Service, you agree to receive automatic updates for such software.
5.1. Account Security: The Account Holder is responsible for all activity that occurs through the account. You must keep your password confidential.
5.2. Limitation of Liability: The Company shall not be held liable for service interruptions due to technical maintenance, third-party network failures, or events of force majeure.
6.1. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of France. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Paris, without prejudice to consumer rights to seek jurisdiction in their place of residence.
6.2. Support: For more information or assistance, please visit our FAQ on the website or contact support at: christophe@kyool.eu.
6.3. Electronic Communications: We will send you information relating to your account (e.g., payment authorizations, invoices, password changes) in electronic form only, to the email address provided during registration.
Legal Information:
Company: S.A.R.L. INDÉPENDANCE PROD
Registered Office: 4 rue Ampère, 91430 Igny, France
SIRET: 412 579 385
VAT : FR28412579385
Manager: Christophe Diez