S.A.R.L. INDÉPENDANCE PROD (hereinafter referred to as "the Company") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your personal data through the KYOOL website and mobile applications, in compliance with the GDPR (General Data Protection Regulation) and the French Data Protection Act.
The Company processes your personal data for the following purposes:
Member Management: Account creation, identification, and access to the Service.
Performance of Contract: Content streaming, billing, and customer support.
Commercial Marketing (Optional): Sending newsletters, event information, and promotions (subject to your explicit Opt-in).
Service Improvement: Anonymized analytics to improve app performance and user experience.
Registration Data: Member ID, SNS linking codes (Google, Apple), email address, and profile information.
Technical Data: IP address, connection logs, device identifiers (IDFA/AAID), and app usage statistics.
Age Verification: For restricted content (18+), age verification is processed via a certified third-party provider to ensure legal compliance.
Active Account: Data is kept for the duration of your membership.
Post-Termination: Data is retained for 3 months after account deletion to prevent fraud and handle disputes.
Legal Obligations: Billing records are kept for 10 years in accordance with French commercial law.
Connection Logs: Retained for 1 year as per legal requirements.
As part of the technical operation of the Service, certain personal data are hosted and processed in South Korea by our technology partner.
Legal Framework: This transfer is secured by the European Commission's adequacy decision of December 17, 2021, ensuring that South Korea offers a level of data protection equivalent to that of the EU.
Technical Processing: Our partner acts strictly as a technical processor on behalf of Indépendance Prod and has no right of oversight, discretionary access, or permission to use your personal data for its own purposes.
Under the GDPR, you have the following rights regarding your data:
Access & Rectification: Consult and update your personal information.
Erasure: Request the deletion of your account and associated data.
Restriction & Objection: Limit or object to certain types of processing (e.g., marketing).
Portability: Request a copy of your data in a structured format.
Post-mortem Directives: Instructions on the fate of your data after your death.
To exercise these rights, please contact us at: christophe@kyool.eu.
We implement robust technical and organizational measures (SSL encryption, restricted access, secure servers) to protect your data from unauthorized access, loss, or alteration.
Officer: Christophe Diez
Company: S.A.R.L. INDÉPENDANCE PROD
Address: 4 rue Ampère, 91430 Igny, France
Email: christophe@kyool.eu